WHICH CRAFTER? (some text hidden) --NONE--
By Jonathan Crouch
Introductionword count: 74
Volkswagen's rejuvenated second generation SY/SZ-series Crafter offered a step forward in technology that set a fresh standard in the large van class. With this MK2 model, there was a front wheel drive option, plus more sophisticated steering, a smarter look, major improvements in safety and connectivity and the widest choice of variants in the sector. This LCV, in short, aimed to set the segment benchmark. How do earlier versions fare as a used buy?
Modelsword count: 4
LCV (2.0 TDI -102,122,140,177PS)
Historyword count: 363
The second generation version of Volkswagen's Crafter aimed to do nothing less than completely upset the established order when it came to really large vans. If your business regularly frequents this section of the market, you may have some vague familiarity with the Crafter name. And if you know your vans, you may even be aware that the original 2E/2F-series model, launched in 2006 and significantly updated in 2011, was a badge-engineered version of its arch-rival, the Mercedes Sprinter. As was this SY/SZ-series MK2 Crafter, though Volkswagen continued to fit its own engines. Prior to the first generation Crafter's launch, Volkswagen designed and engineered its own large van, the LT, two generations of which sold between 1975 and 2006. That original Crafter was an accomplished, solidly constructed van, but in truth, there weren't too many reasons to buy it unless you were a fan of the Volkswagen brand. It couldn't be ordered with the front wheel drive format that many customers wanted and you couldn't have the really wide range of platforms and body styles that some rivals offered. Yes, it was a quality product, but then so was its Mercedes Sprinter design stablemate, a model often perceived to be a better business investment. The second generation Crafter was a very different proposition. Buyers got a choice of front or rear-wheel drive, 4MOTION 4WD and manual or automatic transmission, all mated to a class-unique electromechanical steering system and a purpose-designed 2.0-litre TDI diesel engine offered in various outputs. As for the different body styles on offer, buyers got the widest choice in the class, the core panel van variant available with a choice of three roof heights and three load lengths. Plus there were five-seater double cab models as well as dropside derivatives and tipper truck versions. Gross vehicle weights ranged all the way up to 5.5-tonnes, cargo volumes ranged up to 18.4m3 and load area heights ranged up to around 2.2m. In other words, if a Crafter couldn't accommodate your company's needs in the past, this MK2 version ought to able to do so. This model sold until it was updated in mid-2024. It's the pre-facelift 2017-2024-era models we look at here.
What You Getword count: 548
In making a fresh start with this Crafter model line, the Wolfsburg brand took the opportunity to make a fresh start with the design of its largest van. Super-sizing the look of the medium-sized Transporter LCV would have been a more sensible approach from the very beginning. That at last was what was offered with this MK2 Crafter. Once in the cab, well, this is about as good as it gets when it comes to LCV transport from this era. Those believing that the Mercedes Sprinter sets the quality standard in this class from this period will be people who have yet to try this second generation Crafter model. In the cab, you'll see at a glance that the quality of the fixtures and fittings is higher than is the case with competitor vans from this period and the redesigned three-spoke multi-function steering wheel feels good to hold. It gets better too. Providing you avoid entry-level trim, you'll find the dash dominated by the most sophisticated infotainment screen available that back in 2017 had been fitted to any commercial vehicle, an 8-inch Composition Media set-up. If it's been fitted with the optional 'Discover Media' package, your Crafter will have in-cab Wi-Fi too, so it can then properly function as a mobile office. If the thought of that's attractive to you, you might well need room to work and an area for something like a laptop. It's helpful then, that Volkswagen here copied rivals by providing a fold-down centre seat backrest that's ideal for this purpose. Alternatively, if the centre backrest isn't down, you'll have the option to individually pull up the passenger seat bases, under which is space for bulky items - a hard hat for example - or things you might want to keep out of sight. Crafter buyers from this period got three wheelbase length options - the 5.9m 'L3' 'Medium' version, the 6.84m 'L4' 'Long' model and the 7.39m 'L5' 'Long Maxi' derivative. There were also three roof height choices, starting with the 2.35m 'H2' 'Low roof' version, which slots in below the 2.59m 'H3' 'High roof' variant - the one most will want - and the 2.79m 'H4' 'Super high roof' option for those who really want to super-size things. All of that means that a typical 'L3' 'Medium' wheelbase model can come in load volumes that vary between 9.9m3 and 11.3m3. An 'L4' 'Long' model can come in load volumes that vary between 14.4m3 and 16.1m3. And an 'L5' 'Long Maxi' derivative can come in load volumes that vary between 16.4m3 and 18.4m3. As for payload, well that of course depends on the Gross Vehicle Weight of the variant you choose. The front-driven set-up that most customers will probably go for was available for Crafter variants of 3.0, 3.5 and 4.0-tonnes in Gross Vehicle Weight. This can give you a potential payload capacity anywhere between 735kgs and 1,301kgs. You'll be able to carry more with the alternative rear-driven configuration, which is available for Crafter variants in the 3.5 to 5.5-tonne Gross Vehicle Weight range, models which offer a greater towing capacity of up to 3.5-tonnes. If towing is a priority, your ideal pick will be one of the 4MOTION 4WD models, these on offer in the 3.5 to 4-tonne Goss Vehicle Weight category.
To see the full road test text contact us on 0330 0020 227
Pictures (high res disabled)

![]() |
![]() |
![]() | |||
![]() |
![]() |
![]() | |||
![]() |
![]() |
![]() |
Scoring (subset of scores)
Category: Vans
Performance | |
Handling | |
Comfort | |
Space | |
Styling, Build, Value, Equipment, Depreciation, Handling, Insurance and Total scores are available with our full data feed. |

